BAYC - Tech News, Tutorials

#BEWARE# - TalkTalk Phone Scammers, AGAIN!


Another of our UKOnline clients has fallen foul of the TalkTalk scammers. This client is someone who knows his way around a computer but was still taken in by them.

They told him that they were from TalkTalk and were checking the lines, servers and routers. They talked him into downloading a remote control program that gave the scammers access to his laptop.

They were accessing his files when he cottoned on and hit the power button. Unluckily, they had already set a password on his laptop. Luckily, he had interrupted them before they could delete his restore points and I was able to restore the laptop back to a previous point.

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19:27:00 ,
#BEWARE# - TalkTalk Phone Scammers, AGAIN! #BEWARE# - TalkTalk Phone Scammers, AGAIN! Reviewed by baybookings on 19:27:00 Rating: 5
Windows 10 - Running Malwarebytes to check for Viruses Windows 10 - Running Malwarebytes to check for Viruses Reviewed by baybookings on 21:53:00 Rating: 5

Windows 10 - Download & Install Malwarebytes virus checker


This is another one for Ken. He wants to download and install Malwarebytes virus checker on his desktop PC.

'Downloading' is the name given to the process of copying a file from a large computer on the internet onto your home computer.

'Installing' is the name given to the process where a software program makes itself ready to be used on your home computer.

'Malwarebytes Anti-Malware' is a program that scans your computer and finds viruses that the normal virus checkers don't even look for. We will be downloading and installing the free version.

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20:01:00 ,
Windows 10 - Download & Install Malwarebytes virus checker Windows 10 - Download & Install Malwarebytes virus checker Reviewed by baybookings on 20:01:00 Rating: 5

Windows 10 - Connect to WIFI with a Password


This one is for Ken so that he can connect to Wifi down at the club.

Your computer won't automatically connect to the internet when you take it to a new place. A laptop or tablet or phone connects to the Internet through Wifi (short-range wireless signal).

A Wifi connection is usually protected by a Wifi password which needs to be entered into the laptop. You only have to enter the password once, the laptop will remember it after that and automatically connect to that Wifi whenever it is near to it.

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15:18:00 ,
Windows 10 - Connect to WIFI with a Password Windows 10 - Connect to WIFI with a Password Reviewed by baybookings on 15:18:00 Rating: 5

# BEWARE - Lost Chromebook Files!


Last Friday, a client at our UKOnline computer clinic had a problem with lost photos on a Chromebook.  After looking at the problem online, it was found that many other people have experienced problems with Chromebook storage and lost files.

It is recommended that people do not use the Chromebook's internal storage to store files on any long-term basis. Google sees the internal storage only as temporary storage and recommends that files be stored online in the Google Drive. 

In their own words, taken from a Google Help page -
'As far as the Downloads area is concerned, you will see many posts recommending the Downloads are be treated as temporary storage only. Anything you want to keep must be stored in the Drive area (or USB/SD/ alternative cloud storage).  The rule of thumb, especially for power users is to NOT keep long term items in the Downloads folder. I usually just use my downloads folder as temporary storage and keep the majority of my files on my external HDD.'

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19:27:00
# BEWARE - Lost Chromebook Files! # BEWARE - Lost Chromebook Files! Reviewed by baybookings on 19:27:00 Rating: 5

Windows 10 - How To Copy, Move & Delete files


Before we can copy files from one folder to another we have to tell Windows which files we are talking about (Click here to see how to select files).

How to copy files using File Explorer toolbar
How to copy files using File Explorer menus
How to move files using File Explorer toolbar
How to move files using File Explorer menus
How to delete files using the Delete key
How to delete files using File Explorer toolbar
How to delete files using File Explorer menus
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17:04:00
Windows 10 - How To Copy, Move & Delete files Windows 10 - How To Copy, Move & Delete files Reviewed by baybookings on 17:04:00 Rating: 5
Windows 10 - How To Select Files Windows 10 - How To Select Files Reviewed by baybookings on 19:31:00 Rating: 5

Windows 10 - Anniversary Upgrade Stuck at 99%


Some users are reporting that their Windows 10 Anniversary upgrades are getting stuck at 99%.
Microsoft's advice is to wait until the upgrade finishes which they say could take all day and there's no guarantee that it will work.

An alternative method that seems to be working OK is to manually install it using a Microsoft Program called the 'Media Creation Tool'.

1)  Click here to download the Media Creation Tool. The program will be downloaded to the 'Downloads' folder.

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16:59:00
Windows 10 - Anniversary Upgrade Stuck at 99% Windows 10 - Anniversary Upgrade Stuck at 99% Reviewed by baybookings on 16:59:00 Rating: 5

Windows 10 - How to find and start a program


There are at least 5 ways to find & start a program on Windows 10.
As an example, I will show the various methods to find and start the 'Windows Media Player' program.  (Click on an image to see the full size.)

Note: I'm using the Windows 10 Anniversary edition which is slightly different than the first Windows 10 as it shows the list of programs by default instead of having click on the 'all apps' icon to show the program list.

The 5 methods are -

1) A Taskbar Shortcut icon    (only if you have one. 
2) A Desktop Shortcut icon   (only if you have one. 
3) From a Start screen icon    (only if you have one. 
4) From the Program List.
5) From a Search.

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12:24:00
Windows 10 - How to find and start a program Windows 10 - How to find and start a program Reviewed by baybookings on 12:24:00 Rating: 5

How to Burn music to a CD using Windows Media Player

‘Burning’ is the name given to the process of copying music from a computer to a CD and changing it so that the CD can be played in a car or stand-alone CD player.

(Note: The music on the CDs that can be played in cars and CD players is in a different format to the music that can be played on a computer.)
1) Start a program call ‘Windows Media Player’.

     (To see how to start a program click here).

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17:34:00
How to Burn music to a CD using Windows Media Player How to Burn music to a CD using Windows Media Player Reviewed by baybookings on 17:34:00 Rating: 5
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